Shipping and Delivery
Welcome to Spice & Sip by AG Groups!
We are dedicated to delivering our exceptional tea, coffee, and spices to you in a timely and efficient manner. Below, you will find detailed information about our shipping and delivery policies.
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Shipping & Delivery Policy
1. Shipping Locations
Domestic Shipping: We ship to all locations within India.
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2. Shipping Methods and Costs
Standard Shipping: We use Indian Postal Service for all our deliveries. The shipping costs are calculated based on the weight of your order and the shipping destination.
Free Shipping: We offer free standard shipping on all orders over ₹1000 within India.
Express Delivery: Express delivery options are available at an additional charge for customers who need their order delivered sooner.
3. Processing Time
Orders are typically processed within 1-2 business days. Processing time may vary during holiday seasons or due to high order volumes. Once processed, the order is dispatched for delivery.
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4. Delivery Time
Typically, it takes 3-5 business days for orders to be delivered within India.
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5. Tracking Your Order
Once your order is shipped, we will send you a shipping confirmation email that includes a tracking number and a link to track your order.
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6. Delivery Issues
If there are any issues with your delivery, such as a delay or a lost parcel, please contact our customer service immediately. We will work with the courier to resolve the issue as quickly as possible.
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7. Packaging
All our products are securely packaged to ensure they reach you in perfect condition. We use eco-friendly, recyclable materials as part of our commitment to the environment.
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8. Contact Us
If you have any questions or concerns about our shipping and delivery policy, please do not hesitate to contact us at 8098389646 or spicensip@gmail.com
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Thank you for choosing Spice & Sip by AG Groups. We look forward to serving you!
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